Home Alarm Systems
OfflineI don't know if this is the right section to write this in but it kind of makes sense to me. We got an offer from ADT to install a home alarm system. Sales person came over and it all sounded good. The initial payment was too big for our monthly budget. No problem they would be happy to split it into two checks one of them post dated for the following month. We signed on the dotted line and have regretted it ever since. First off they ignored the post date and cashed both checks immediately. Bank told us that was our tough. We should not write posted dated checks. Screwed up our budget royally. The monthly payment included fees that we were not properly advised of which also didn't help. We stayed with it thinking we were doing the right thing to protect our home. Now we got notice from the township that they are slapping us with an administrative charge and that we will be billed for any thing they view as a false alarm. I'm starting to wonder which thieves we need protecting from...
- 314 reads
Related Links
Navigation
Search iGotGot.com
Sponsored Links
Latest Poll
iGotGot RSS Feed
ADT is about as bad as bad can get. My city started charging for the false alarms so we finally got rid of ADT and started a community watch program in our neighborhood.
First, the salesman was the biggest liar I ever seen. The points he put emphasis on never came true and like you said, there were charges that showed up on the monthly billing that he never told us about. The deposit was HUGE and post dated checks are a joke to ADT. If they know you have the money on the day you write both checks, they are taking those checks to the bank! I have yet to see a bank honor a post dated check. You can date it for 2020 and they will cash it whenever it is brought in. Sucks.
Now, ADT failed to tell us the monitoring company was in Texas and I live on the east coast! For the first few months, I used to set the alarm off on purpose just to see what would happen. Depending on the time of day, different results were obtained. Before 6am ... NOTHING! Between 9AM-5PM, "hello sir, is every thing OK? What is your password?" After 9PM ... NOTHING. No calls from the monitoring company unless I was to be robbed during normal business hours. Wow. And the false alarms in the beginning were annoying and costly. ADT promises to pay for the false alarms, but they never did. After the first 6 months, I could set the alarm off and the monitoring company would never call. The cops never showed up. So as soon as my contract was up, I cancelled ADT and never looked back.
Stay away from ADT for security. They are crooks themselves!
--
Fitty
That mirrors our experience almost exactly. I knew we weren't alone on this one. I just wish I'd known this before I got on a contract. Yes we have decided that when our contract is up we will not do business with them again. I just wish we didn't have to wait for it to end.
ADT gave us a monitoring company in Texas when we signed up. We bought ADT back shortly after 9/11 and they were using the scare tactic of 9/11 to sell systems. I hate ADT and I laugh every time I see their little signs outside a home or business. Unfortunately these people think they are protected by ADT when they are probably being scammed for their monthly 'monitoring fee' that isn't really getting them monitored!
Post new comment