Best Buy Cell Phone Warranty
I purchased a cell phone from Best Buy and the battery would not charge after about a month of use. I took the phone and battery back to Best Buy for warranty service thinking they would replace the phone or at worse, send it off to be repaired. Nope!!!!!
The Best Buy employee, some high school chic, looked the phone over and said it showed signs of use so the warranty could not be honored. WTF? Of course it has been used because I used it and after a month, the crappy phone won't charge the battery! Well, I asked for the manager and she looked like she had just graduated from high school. She went along with the first girl's story and said my phone showed signs of excessive use and no warranty coverage could be provided!
Well, I put the piece of crap phone on eBay with a truthful explanation of the problem and it sold for $175! The guy who bought it said he does warranty repairs for cell phones and he could easily fix the non-charging battery problem.
Best Buy sucks ass!